SERVICE
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
What to do
For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Call 311 to make a report
Get help
Partner agencies
What to do
For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.