Problems and complaints

Let us know how we're doing and share thoughts on what you like and how we can improve

Call 311 or 911 depending on how much the fire hydrant is leaking.

Tell the Office of Cannabis about cannabis activity you think might be illegal.

File a sound complaint if you have a problem with a business or event.

The Fire Department will look into reported hazards.

Clear a parked car from in front of your driveway.

Tell us if there is a Below Market Rate (BMR) unit being rented out, sublet, or put on Airbnb.

Follow the steps to file a complaint about access to City facilities and services.

Find out ways to get a curb ramp in San Francisco.

Report fraud, waste, and abuse by City employees and people who do business with the City.

File a Language Access Ordinance complaint if you could not get adequate language services in your language.

Start the complaint process about an SFPD officer or police policy.

Start the complaint process about our department or an employee of the department.

You can let us know by email when pre-hospital care is poor or excellent.

Report improper operation and unsafe riding of Lime and Spin scooter share scooters

Tell us where the problem is and what type of trash needs to be cleaned up.

Report defects in streets including potholes, missing manhole covers, and other pavement defects

Report graffiti on buildings, public property, and other objects

Tell us if there are flooding, sewage backup or odor problems on the street.

Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.

Report a privately owned bicycle that's suspected to be dumped or improperly left on a city street or sidewalk

Report streetlights that are in need of repair or request new streetlights and light shields

Tell us about problems accessing employment, housing, businesses, or public spaces.

Get restitution from the defendant if you are a victim of a crime and you experience a financial loss as a result.

What to do if a City employee has helped enforce federal immigration law.