311 online services

Let us know how we're doing and share thoughts on what you like and how we can improve

Submit public suggestions, complaints, compliments, questions, or requests to the Mayor's office

Give feedback, share thoughts, or send questions to the clerk of the Board of Supervisors

Your feedback will help us improve our services.

Share your thoughts, send a compliment, or submit a complaint about Slow Streets

Send questions to the Treasurer and Tax Collector (TTX) related to business, property, or general matters

Request enforcement of the city's Planning Code.

Get approval that your construction project follows the city's Planning Code.

Tell us where the problem is and what type of trash needs to be cleaned up.

Report in progress and past incidents of illegal dumping by an individual or business

Report garbage containers that are overflowing, spilling out, or residential toters left out a day after collection.

Report graffiti on buildings, public property, and other objects

Report street cleaning that did not happen at the scheduled time

Report posters, handbills, leaflets, and stickers that are illegally posted on public property.

Report blight on properties where buildings have significant visible damage, deterioration, or debris

Tell us where the problem is so we can issue a citation or tow the vehicle.

Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.

Request to remove an object that is blocking a walkway or sidewalk.

What to do if you see businesses not following rules for their shared space or parklet

Report a speed limit, permit parking, street name, street cleaning, stop sign or other sign in need of repair.

Report defects in streets including potholes, missing manhole covers, and other pavement defects

Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.

Tell us if there are flooding, sewage backup or odor problems on the street.

Report streetlights that are in need of repair or request new streetlights and light shields

Report problems with trees that are an urgent safety concern

Report colored curbs that do not have a SFMTA logo, this indicates that they are illegally painted

Request to remove an object that is blocking a walkway or sidewalk.

Report faded pavement lines and markings such as bike lanes, crosswalks, and street lane markers

Report a problem with a traffic signal or pedestrian signal light

Report a speed limit, permit parking, street name, street cleaning, stop sign or other sign in need of repair.

Request new crosswalk, bicycle lane, turn lane, bus lane, or other street markings.

Report faded pavement lines and markings such as bike lanes, crosswalks, and street lane markers

Request installation of a new accessible pedestrian signal (APS) at an intersection

Report streetlights that are in need of repair or request new streetlights and light shields

Report colored curbs that do not have a SFMTA logo, this indicates that they are illegally painted

Report Baywheels bikeshare bicycles that are improperly parked, blocking a sidewalk, or abandoned.

Report a privately owned bicycle that's suspected to be dumped or improperly left on a city street or sidewalk

Report improper operation and unsafe riding of Lime and Spin scooter share scooters

Request to remove an object that is blocking a walkway or sidewalk.

Report a problem or request service inside of a San Francisco park, playground, recreation facility, or sports facility

Report problems with trees that are an urgent safety concern

Report benches, bike racks, callboxes, meters, transit shelters and more that are in need of repair

Report blight on properties where buildings have significant visible damage, deterioration, or debris

Report building or living condition problems for residential buildings including single room occupancy (SRO) hotels.

Report issues with an existing water service where there is no water or low water pressure

Report homeless tents and other structures in San Francisco for removal

Request help for a person experiencing homelessness, or report concerns about street crises and conditions. We are committed to getting you to the help that is needed.

Contact lost and found for personal belongings left on Muni.

Contact lost and found for personal belongings left in taxi cabs.

Tell us if there are flooding, sewage backup or odor problems on the street.

Report wasteful water practices and usage outdoors

Report issues with an existing water service where there is no water or low water pressure

Submit a noise complaint or report active noise problems that are in violation of noise regulations.

What to do if you see businesses not following rules for their shared space or parklet

Report issues connecting to or using public wireless internet provided by the City

Fill out a consumer complaint form with relevant documents, receipts, or photos.

Report a complaint about a business or property owner

Report a complaint about fumes, odors, or second hand smoking inside a business, hotel, or residence.

Report complaints with San Francisco taxi services including no shows, accidents, overcharging, and unsafe driving

Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers

Let us know about any incidents you saw involving driverless cars.